To Our Wonderful Patrons and Staff at Incanto:

These are unusual times and we want you to know that at Incanto we have been thinking very hard about what to do in response to the current situation in the world and specifically for us here in Vallarta.  While there are no known cases of Coronavirus in Vallarta at this time, we know that testing has been limited as well as reporting.  Our best option is to use safe social distancing guidelines and to stay home if we are feeling ill.  That said, our staff and family’s and our artist’s livelihood are also our concern.  We have implemented enhanced cleaning and hygiene standards and will continue to enhance as we go.  But, for today at least, all shows are moving ahead but with the following change:

As a precautionary measure, Incanto will limit capacities in each show to 50% effective Monday, March 16, 2020.  We will eliminate front row seating in the theatre and take out piano rail seating right at the piano upstairs.  We will also spread out our tables in the piano bar and patios to give everyone safe distancing.

If you currently hold tickets to any of our shows, you are fine.  Online availability has been adjusted and the box office sales team notified to not sell or allow in more than 50% capacity.

We have been in touch with other venues in town and you may be receiving similar announcements from them.

We appreciate your support and cooperation during this time.  Each day, we are monitoring the situation and will update you via our social media and website if anything changes.

Let’s all stay safe and try to support our local businesses and their families where we can, safely.

Many thanks for your support!  If you have any questions, feel free to email me @ [email protected]

Sincerely,
Tracy Parks