March 17, 2020
Dear Patrons, Colleagues, and Friends,
Out of an abundance of caution and concern for Vallarta’s public health, we feel it is best for Incanto to close effective tomorrow, March 18, 2020. We know that the government (local and global) directive at this time is encouraging everyone to stay home and, at least locally, allows only for small gatherings of 50 or less but we really feel that now is the time to make the call, no matter how many are allowed. It feels like the right thing to do based on our careful watch over the past few day’s events and recommendations from multiple sources and authorities.
We have ideas to bring you some Facebook live broadcasts from the piano bar with just our artists and minimal staff present and we’ll let you know about those in the coming days.
If you’ve purchased tickets online for Incanto shows, you’ll receive refunds automatically. If you purchased at the door, we’re offering show credits for the future by email. If you’d like to donate your ticket purchases to the artists, we are happy to hear that too and will manage that immediately. If you’d like a refund for box office direct sales, we’ll arrange that too. Email us at [email protected] to arrange, no matter your choice.
For now, everyone please stay safe and wise in your decisions with public gatherings. Thanks for your support and we appreciate your understanding. We’ll gather again as soon as it is safe to do so, the sooner the better!
Tracy Parks, Incanto
Email: [email protected]